Technology should make our life easier
An online event by CXPA Switzerland
Tired of struggling with technology and building the customer experience around IT? Learn more about how technology can truly simplify customer’s lives.
During this free online event, Alexander Nelles, Chief Information Officer from Kantonsspital Winterhur speaks about the importance of fostering a strong connection between customer’s expectations, business operations, and IT.
Join us on Thursday Dec. 7th 2023, from 17:30 – 18:30 CET, and learn!
You will have the opportunity to ask Alexander questions, engage in discussions, and gain valuable knowledge.
Crafting CX solutions
Alexander has a successful track record of crafting customer experience solutions. In doing so, he takes into account every customer touchpoint, its cross-channel journey and customers’ in-depth needs. Prerequisite is listening carefully to customers, which seems deceptively simple, but is actually incredibly complex.
Reserve your spot now and be a part of the conversation on how technology should make our customer’s lives easier!
This event is open for everyone who is interested in customer experience and wants to be inspired about putting the customers, patients and employees at the heart of their organisation and activities.
Date: Thursday, Dec. 7th
Time: 17:30 – 18:30 CET
Location: Online
in-Novation and Customer Experience (CX)
Barbara van Duin, CXPA, works and lives in the Netherlands and supports the Swiss chapter of the CXPA in building the CX community and field in Switzerland.
Barbara helps organisations, in collaboration with their employees and customers, to be more entrepreneurial again, to think and to renew themselves through their own efforts – “in-Novation”.
By listening and empathising, but also by having the courage to experiment, Barbara and her team succeed in getting companies moving again.
Would you like to find out more? Feel free to contact us!
Barbara van Duin
Certified Customer Experience Professional (CCXP)